
Global Shepherds teamed up with the Ministry of Women, Family, and Community Development to organize a three-day workshop for selected Protection Officers assigned to support the care and protection of trafficked victims. The workshop objectives are:
- To enhance skills in applying the case management structure when working with trafficked cases
- To deepen understanding of the ATIPSOM Act, including the ability to draft social reports
- To amplify the application of a victim-centered and trauma-informed approach when working with trafficked victims

First day of the workshop started with the introduction of the 6 Steps of Case Management Structure that was simulated through six different games.




A session by Puan Nor Hajar from Ministry of Women, Family and Community Development provided an overview of the ATIPSOM Act and statistics of human trafficking cases that received care and protection in the TIP shelters.
It was followed with a session covered procedures for handling human trafficking and migrant smuggling cases in accordance with the ATIPSOM Act. The speaker, Tuan Rosli bin Ahmad, Sessions Court Judge from Kuala Lumpur Sessions Court also emphasized the role of Protection Officers in preparing social reports.
During the workshop, Helena played a key role in energizing and motivating the participants, ensuring they remained engaged and refreshed throughout the sessions.

4Rs OF TRAUMA-INFORMED APPROACH
The second day of the workshop concluded with a session introducing the four assumptions and six key principles of trauma-informed care. The trainers underscored the importance of understanding the diverse ways trauma can manifest in victims of trafficking. They emphasized the need for professionals to recognize these signs and integrate trauma-informed approaches into their work to provide more effective and compassionate support.

On the final day of the workshop, participants explored interview techniques for preparing social reports using a Trauma-Informed Approach. The session facilitated by Dionetta David, TIA Trainer at Global Shepherds emphasized the importance of empathy, survivor-led narrative control, and safe communication practices to ensure that survivors feel secure and comfortable throughout the process.

Written by Awatif Nazri, Communication cum Monitoring and Evaluation Officer